Terms & Conditions

Last Updated: June 2026

Welcome to The Dog Food Truck. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms & Conditions.

General Use

By using this website, you confirm that you are at least the age of majority in your state or territory, or have permission from a parent or guardian.

You agree not to use our products or website for any unlawful or unauthorised purpose.

Products

Our products are pet treats intended for dogs. They are not intended for human consumption.

While we take care to ensure product descriptions are accurate, we do not guarantee that product descriptions, images, or other content are error-free.

Orders

Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order at any time, including but not limited to cases of suspected fraud, pricing errors, or stock issues.

Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change prices at any time without notice. Payment must be received in full before orders are processed.

Shipping

Shipping times are estimates only and may vary depending on location and courier services.

Risk of loss or damage transfers to you once the order is marked as delivered by the carrier.

Refunds & Taste Test Guarantee

Refunds are handled in accordance with our Refund Policy, including The Dog Food Truck Taste Test Guarantee.

We reserve the right to assess and verify all refund claims before approval.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under Australian Consumer Law.

Liability

To the maximum extent permitted by law, The Dog Food Truck is not liable for any loss, injury, or damage arising from the use or misuse of our products.

Customers are responsible for ensuring products are suitable for their pet and are used as directed.

Intellectual Property

All content on this website, including branding, logos, product names, images, and text, is the property of The Dog Food Truck and may not be used without permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective once posted on this page.

Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of NSW courts.

Contact Us

The Dog Food Truck
Sydney, NSW, Australia
Email: hello@thedogfoodtruck.com.au