Privacy Policy

Last Updated: June 2026

This Privacy Policy explains how The Dog Food Truck collects, uses, and protects your personal information when you use our website, place an order, or interact with us.

Information We Collect

Information You Provide

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment information (processed securely via third-party providers)
• Any information you provide when contacting us

Information Collected Automatically

• IP address
• Browser type and device information
• Operating system
• Pages viewed and time spent on site
• Referring website

How We Use Your Information

• To process and fulfil orders
• To provide customer support
• To communicate order updates and delivery information
• To send marketing emails (if you opt in)
• To improve our website and products
• To detect fraud or security issues
• To comply with legal obligations

Marketing

If you subscribe to our marketing emails, we may send updates about products, promotions, and offers.

You can unsubscribe at any time using the link in our emails or by contacting us.

Payments

Payments are processed securely by third-party payment providers. We do not store full credit card details.

Shopify

Our store is hosted on Shopify. Your data may be stored through Shopify’s secure servers and systems to help us run our online store.

Cookies

We use cookies and similar technologies to improve website performance, analyse traffic, and personalise marketing.

You can disable cookies in your browser settings, but some features may not work properly.

Sharing Your Information

We may share your information with trusted third parties including:

• Shopify
• Payment processors
• Shipping providers
• Email and marketing platforms
• Analytics providers

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information. However, no online system is 100% secure.

Your Rights

You may request access to, or correction of, your personal information by contacting us.

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

The Dog Food Truck
Sydney, NSW, Australia
Email: hello@thedogfoodtruck.com.au